Fanatical customer service isn’t something that we offer, it’s really what makes us who we are. It’s the desire to do more than what our clients expect us to do. It’s our need to make a difference in the challenges our clients face – no matter how big or small. We seek total customer satisfaction from our initial meeting with our clients right through to invoicing. Dealing directly with the principles in our company is more of the norm than the exception. We have found that a little fanaticism goes a long way!
"How do I love Premier Printing, let me count the ways" ...Printing theatre programs tests the mettle of any printer...last minute changes, deadlines, even, at one cringe-inducing point, a redone cover (customer's error) and Premier handles all of this craziness with good-natured attention to detail and unbelievable tact. I must add that the quality is first class, the price is fair and all of my customers are extremely pleased with their performance.
Kitty, President – Phelan and Associates
Premier Printing is hands down the best vendor I have ever had for anything, ever.
Their can-do, positive attitude and technical expertise makes working with them an easy, stress-free experience every time. I know I can always count on them to work with me through the most complex print jobs and arrive at a great-looking piece. I love these guys!
Will Cheshier, Will Cheshier Design
In today’s world of advertising, what could be less calming than trying out a brand new printer for one of your best clients, Subway Restaurants. Especially since all the previous projects turned out perfect with a different printer.
But all clients are looking to stretch their budgets and now I needed to show several different printing estimates.
Premier Printing was simply a name given to me by a friend who said, you’d be very happy with the outcome.
I called them. Talked to Jim, the owner, and explained what I needed and was assured that things would be fine. They submitted an estimate that was very competitive and said they understood the tight printing and delivery schedules.
The bottom line, Premier Printing did exactly what they said they would do and even more. They delivered a very high quality job at a competitive price and right on time (Actually they were a few days early but I’m not going to hold that against them).
So the client was very happy, which makes me very happy and now totally calm.
Dennis Mramor, Playing Art Director for over 30 years.